{"id":65919,"date":"2026-05-21T10:08:45","date_gmt":"2026-05-21T10:08:45","guid":{"rendered":"https:\/\/earlypostdaily.com\/index.php\/2026\/05\/21\/jk-lpg-consumers-flag-issues-with-e-kyc-lack-of-smartphones\/"},"modified":"2026-05-21T10:08:45","modified_gmt":"2026-05-21T10:08:45","slug":"jk-lpg-consumers-flag-issues-with-e-kyc-lack-of-smartphones","status":"publish","type":"post","link":"https:\/\/earlypostdaily.com\/index.php\/2026\/05\/21\/jk-lpg-consumers-flag-issues-with-e-kyc-lack-of-smartphones\/","title":{"rendered":"J&#038;K | LPG Consumers Flag Issues With e-KYC, Lack Of Smartphones"},"content":{"rendered":"<p><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">LPG consumers in the Kashmir valley are facing difficulties in getting their cylinders refilled as distributors are witnessing a huge rush of customers for the mandatory eKYC of their connections.<\/span><br style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">While the distributors deal with the rush, many customers are facing issues with the self-eKYC after the government made it mandatory to procure refills.<\/span><br style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">From non-smartphone penetration to privacy concerns, customers have flagged several issues in the way of eKYC.<\/span><br style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">\u201cI have an LPG connection and have to do the mandatory eKYC, which means I have to download two apps on my phone and then undertake the process. These apps need several phone permissions, which raises privacy concerns,\u201d Yawar Ahmad, a consumer in the city here, said.<\/span><br style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">Shazia, a home-maker, said many women like her do not have smartphones, so undertaking eKYC by installing applications does not make sense. \u201cI have a Ujjwala connection and I cannot afford a smartphone, so how will I do the self-eKYC?\u201d she asked.<\/span><br style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">Some customers said such \u201cservice bottlenecks\u201d were caused as the government\u2019s facing severe issues with the supply of LPG due to the crisis in the Middle East.<\/span><br style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">While OTP has been mandatory at the time of gas delivery, many consumers have received messages about gas being delivered without sharing the OTP. \u201cI received an OTP, which I didn\u2019t share with the distributor, but then I still got the message about gas being delivered. However, the gas was not delivered,\u201d Mehraj Ahmad, another consumer, said.<\/span><br style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Open Sans&quot;, arial, sans-serif; background-color: rgb(255, 255, 255);\">\u201cThese messages are computer-generated by an app. However, the booking is effective only after eKYC,\u201d a distributor here said. (Agencies)<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LPG consumers in the Kashmir valley are facing difficulties in getting their cylinders refilled as distributors are witnessing a huge rush of customers for the mandatory&hellip;<\/p>\n","protected":false},"author":1,"featured_media":65918,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-65919","post","has-post-thumbnail","category-national"],"_links":{"self":[{"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/posts\/65919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/comments?post=65919"}],"version-history":[{"count":0,"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/posts\/65919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/media\/65918"}],"wp:attachment":[{"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/media?parent=65919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/categories?post=65919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/earlypostdaily.com\/index.php\/wp-json\/wp\/v2\/tags?post=65919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}