SRINAGAR, Jul 3: A zonal level grievance cell has been established at Police Control Room, Kashmir, for victims of terrorism in the valley, an official on Thursday said.
\n\u201cKashmir Zone Police has established a zonal-level Grievance Cell at the Police Control Room (PCR), Kashmir. The cell aims to address the grievances of terrorism-affected families in the valley by providing structured institutional support,\u201d said a police spokesman.
\nThe grievance cell shall operate six days a week (Monday to Saturday) from 10 am to 6 pm, he added.
\nThe spokesman said the \u201ccell offers the families of victims of terrorism a dedicated channel to share their grievances, which shall be forwarded to the relevant departments for swift redressal\u201d.
\nHe said the district police in Srinagar have also established a dedicated grievance cell for this purpose.
\n\u201cThis initiative aims to facilitate the registration and redressal of complaints and concerns from families affected by acts of terrorism, especially within the jurisdiction of district Srinagar,\u201d the spokesman added.
\nThe grievance cells was established two days after Lieutenant Governor Manoj Sinha said that a special cell and a toll free number would be established in the Jammu and Kashmir secretariat for addressing the concerns of the terror victims\u2019 families and to bring the culprits to justice.
\n\u201cSpecial Cell to be established in the LG Secretariat to address concerns of families. A similar cell to be set up in the chief secretary\u2019s office. Every possible assistance would be provided to terror victims\u2019 families and culprits roaming free for many decades will be brought to justice,\u201d Sinha said on Tuesday.
\n\u201cEvery possible assistance would be provided to terror victim families and culprits roaming free for many decades will be brought to justice,\u201d he added. (AGENCIES)<\/p>\n","protected":false},"excerpt":{"rendered":"
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